Website

Phone: (604) 822-9855

Email:
advocate@ams.ubc.ca

Rm 3118-6133 University Blvd. Vancouver, BC

• Advocates for students facing formal conflicts with the university including academic disputes, non-academic disputes, housing appeals, library fines and parking disputes.

Website

Phone: (604) 822-3203

Email:
advocacy@gss.ubc.ca

Mon-Fri 9-5

Sat-Sun Closed

• Graduate students who provide confidential assistance to grad students who are experiencing academic or other difficulties.

Website

Phone: (604) 822-6149

Email: ombuds.office@ubc.ca

181-1855 West Mall

Vancouver, BC V6T1Z2

• An independent, impartial and confidential resource for students navigating a situation where you haven’t been treated fairly by the university.

Website

Phone: (604) 822-3811

First Nations Longhouse
1985 West Mall

Lower Mall Research Station
2259 Lower Mall
Room 358

Oak Street Campus
Children’s and Women’s Health Centre of BC
4500 Oak Street

Check website for walk-in hours

• Drop-in and emergency counselling.

• Specific services provided for Indigenous students.

• Sexual assault counselling

• Can help students with ongoing concerns that are affecting academics, sleep, or motivation, including sadness, stress, anxiety, relationship troubles, loss/grief, past experience of physical, sexual or emotional violence, or other mental health challenges.

• Wellness Advisors are trained Masters-level counsellors who meet students for a one-time 15-20 minute assessment. They’ll listen to your needs and connect you with resources to best help you reach your goals. This could include self-directed resources, workshops and coaching, group therapy, or individual therapy.

Website

Phone: (604) 822-7011

Email: student.health@ubc.ca

Most weekdays 8am-4pm

• Offers a wide range of health assessments and treatments provided by doctors, nurses, and specialists.

• Referrals to specialists (e.g., psychiatrists).

• Services offered include sexual health and birth control, mental/health illness, sports medicine, injuries and wound care, immunization and allergy care.

• Students can book appointments online.

Website

Phone: (604) 822-8450

Email: wellness.centre@ubc.ca

Most weekdays 10am-5pm

Check the calendar on the website for daily peer hours and events.

• Speak trained student volunteers who can answer your questions, talk with you, and recommend resources for everyday concerns related to health, relationships, and workload.

• Talk to a nurse about any health concern during Nurse on Campus hours.

• Wellness Peers can help with more than mental health. They know a lot about sexual health, academic stress, and student life.

Website

Phone: (604) 822-7512

2215 Westbrook Mall

• A psychiatric program designed to diagnose and treat mood related disorders such as Bipolar Disorder, Depression and Seasonal Affective Disorder.

Website

Phone: (604) 822-1588

Email:svpro.vancouver@ubc.ca

Mon to Fri 8:30am-4:30pm

• A safe place for students who have experienced sexual assault, regardless of when or where it took place, to get the support they need.

• All gender identities, expressions and sexualities are welcome.

• If you’ve been assaulted within the last 7 days, there is a special team of nurses at the hospital who can help you. You may need medical attention even if you don’t have visible signs of injury.

• If you have been drugged, choked, strangled or have difficulty breathing, swallowing or speaking, go to the nearest hospital immediately.

• Can help you find somewhere safe to stay, go with you to the hospital/police/court, arrange academic and workplace concessions, and explain your reporting options.

Website

Phone: (604) 822-9246

Email: peersupport@ams.ubc.ca

Monday-Thursday 9am-7:30pm
Friday 9am-4:30pm

• AMS Peer Support services have launched and are now available for appointments. Our trained volunteer team provides free, confidential, one-on-one virtual peer support for UBC students and staff facing a wide variety of challenges.

• Book an appointment online.

Website

Phone: (604) 827-5180

Email: sasc@ams.ubc.ca

Every day 8am-10pm

• Crisis and emotional support for sexual assault survivors and their friends and family members.

• Referrals to other services as needed.

• Services include Crisis and short-term emotional support, support groups, advocacy, education and outreach, community lending library, and a resource area.

Website

Email: info@the-kaleidoscope.com

General Public: BUCH D214
Wednesdays 6-7pm

PUG: WOOD B75 Mondays 5-6pm

SHARE: IBLC 461
1st Monday of each month

Check the website as group times and locations change frequently!

• Support and programming initiatives designed to remove barriers for students with disabilities and facilitates disability related accommodations for members of the UBC Vancouver community.

• Includes academic and exam accommodations.

Website

Phone: 604 822-2371

Email: foodbank@ams.ubc.ca

6138 Student Union Blvd
Room 0032

Monday: 10AM-4PM
Thursday: 10AM-6PM

• Offer various non-perishable foods, personal hygiene supplies, budgeting tips and information on additional resources in and around Vancouver.

• Dependent on donations from the community.

• Current UBC students can use the Food Bank in emergency situations up to 6 times per term. Individuals receive one bag of groceries each visit and families, two.

• Provide referrals to other Lower Mainland Food banks.

• Trust-based system – will not turn any UBC student away.

Website

Phone: (604) 822-6000

(for intramurals inquiries)

Email: fitness.programs@ubc.ca
(for fitness program
and personal training
inquiries)

• Website for all things recreation at UBC including:

  • BirdCoop Fitness Centre

  • Personal training

  • Aquatics

  • Drop-in dance, martial arts, pilates, yoga, fitness classes Hockey and ice skating

  • Rowing

  • Sports clubs

  • Intramural leagues

Website

• Website that lists all mindfulness meditation opportunities in the UBC community, including drop-in meditation groups and spaces and a self-led online challenge.

Website

Phone: (604) 822-7512

• A psychiatric program designed to diagnose and treat mood related disorders such as Bipolar Disorder, Depression and Seasonal Affective Disorder.

Website

Location and hours depend on the
psychologist or counsellor

• Directory of registered clinical psychologists and counsellors who work across BC.

• Brief profiles for each psychologist and counsellor.

Psychologist/ counsellor rates vary

Website

Phone: (604) 730-0522

Contact Form

Location and hours depend on the psychologist

• “Find a Registered Psychologist” directory.

• Allows you to search through the hundreds of psychologists who are registered with the BCPA.

• Detailed bios of returned Psychologists with links to their practices.

Psychologist rates vary (current average rate is about
$200/hour, but can have sliding scales)

Website

Phone: (604) 708-9955

Email: info@vancouverrecoveryclub.com

24-hour drop-in and referral centre

• A non-profit organization providing support services to individuals seeking recovery from alcohol and drug addiction.

• Services also promote compassionate, continuous and discreet care for individuals to stay connected with the recovery process.

• Group support meetings covering a very broad range of 12-Step programs.

• One-on-one counselling available Mondays 4-8 pm.

Website

Crisis Line: (604) 687-1867

Email: information@bwss.org

1424 Commercial Drive
Vancouver, BC V5L 5G2

Crisis & intake hours:
Weekdays 10am-5pm +
Wednesday 10-8pm

Contact for counselling
hours

• Provide education, advocacy, and support services and work toward the elimination of violence from a feminist perspective that promotes equality for all women.

• Services include a crisis and intake telephone line, counselling, support groups, and several programs tailored to specific groups (e.g., Indigenous Women’s Program; AWARE Program to help women find employment; LGBTQ2S and non-binary survivors of violence group; etc. Full list

Website

Phone: (604) 731 4951

Commercial Drive
201-1638 East Broadway
Vancouver, BC V5T 3E2

Richmond
The Caring Place
250-7000 Minoru Blvd
Richmond, BC V6Y 3Z5

Burnaby/New West
321 Sixth Street
New Westminster, BC
V3L 3A7

Surrey
15355 102A Avenue
Surrey, BC V3R 7K1

• Trained counsellors with graduate degrees in counselling psychology and clinical social work.

• Counselling for difficulties including anxiety, depression, life transitions, grief, and more – see full list.

• Individual, parent, and family programs - see full list.

Website

Phone: (604) 659-2205

Email: bfl_info@burnabyfamilylife.org

See website for other
locations in Burnaby and
New Westminster

• Education programs, support groups, and counselling services for women, children, and families, particularly those who have experienced domestic violence and/or physical, sexual, or emotional abuse.

• Programs include Violence Against Women, Children Who Witness Abuse, Keeping Cool for Parents, Anger Management for Men, Immigrant Women’s Support Group, Single Mother’s Support Group, and Money Skills.

Website Enter password “Studentcare”

Phone: 1-844-741-6389

Available 24/7

• A mental health and wellness service that seeks to contribute to a resilient student community by supporting existing on-campus and Studentcare mental health resources.

• Allows students to connect with qualified counsellors, consultants, and life coaches for issues of any kind including relationships, family care, depression, anxiety, addictions, stress, work conflicts, and more.

• Can offer life coaching, financial planning, and nutritional counselling.

• Video counselling and e-counselling are also available.

• All sessions are kept completely confidential.

• Multilingual, culturally-sensitive, gender- and faith-inclusive service.

Other services free for UBC students who are covered by
Studentcare

Website

• Find tips, resources, and in-person support on various health topics including: depression, stress and anxiety, and sex and sexual health.

• Self-guided tutorials and links to further resources.

• Crisis Support.

Website

• Make it easy to connect with information and resources for those struggling with depression, anxiety or other mental health or substance abuse conditions.

• Find help and resources for yourself or someone you know.

• Take a short screening quiz to get tailored advice and resources. The quiz will not give you a diagnosis.

• Bounce Back Online self-help programs and full programs with telephone coaching.

• Comprehensive resource list

Individual services may vary

Website

• Website with information to support young people aged 12-24 and their families with easy access to care across and variety of issues including anxiety and depression, reaching a family doctor, stress, etc.

• You can also visit them in-person at 1260 Granville Street, where they are open weekdays 9am-6pm and offer counselling, peer support, primary care, social services, and educational resources to youth ages 12-24.

Website

• Website offering information and self-help resources for individuals of all ages who struggle, or who know someone that struggles, with anxiety and anxiety disorders.

Website

Phone: (604) 675-3700

• Confidential online Cognitive Behavioural Therapy service.

• Custom online courses developed by Clinical experts in CBT including courses on depression, anxiety, family support, insomnia, and panic. Available to everyone free, no sign up necessary.

• As an eligible client, you will have regular contact with a VCH psychotherapist via encrypted email. Your psychotherapist will provide guidance and support as you work through our program.

• Call the Access and Assessment Centre at VGH for information on signing up (604-675-3700).

Website

Phone: (604) 872-3311

Crisis Line: 1-800-784-2433

Crisis Chat

• 24/7 Distress Phone Services are free and available to 2 million people on the Lower Mainland, Sea-to-Sky corridor, Sunshine Coast and in Powell River.

• Crisis Chat for youth and adults in distress where they can access free, confidential, non-judgmental support (noon – 1am, 7 days a week) from dedicated volunteers, supported by a small team of professional staff.

Website

Adult/Elder Crisis Line: (250) 723-4050

Child/Youth Crisis Line: (250) 723-2040

Toll Free Line: 1-800-588-8717

Email: kuu-usexecutivedirector@shaw.ca

• A 24 hour provincial aboriginal crisis line for Adults/Elders and Children/Youth.

• Risk Assessments

• Safety Monitoring

• 24 hour Crisis Mobile Outreach (Funded by BC Gaming Policy & Enforcement Branch)

• H.O.P.E and HOMEFULNESS* Programs

• Weekend Indoor and Mobile Outreach

• Transitional Housing

• Drop In Services

• Fresh Start Program

• New Beginnings Program

• Community Voicemail Program

Lower Mainland Phone: (604) 660-9382

Toll Free: 1-800-663-1441

Website

• 24/7 phone line providing information, options, and support for those struggling with drug and alcohol use whether it’s you or someone you care about.

• Can refer to a full range of counselling and treatment services across BC and provide information on prevention resources, support groups, and addiction-related topics.

• Multilingual

• Confidential

Website

iOS Download (iTunes Store)

Android Download (Google Play Store)

• Anxiety management app

• Includes basic information on anxiety, checklists to help you learn more about your own anxiety, cognitive-behavioural strategies for managing your anxiety, and relaxation exercises.

Website

• A glossary developed by the Equity and Inclusion Office of terms related to equity, inclusion and diversity that are used at UBC.

Website

Phone: 1-800-566-1170

• A non-profit organisation in Vancouver that provides a safer space for 2SLGBTQIA+ people and allies.

Website

• A podcast for BIPOC 2SLGBTQIA+ individuals and allies.

Facebook

Email: ubcwomenscentre@gmail.com

6133 University Blvd.
Room 2114
Vancouver, BC

• This student run organization has been the voice for women's needs and issues at UBC.

• See here for more women’s resources.

Website

Phone: (604) 827-1773

1874 East Mall
Room 2306
Vancouver, BC V6T 1Z2

Hours: M-F (8:30AM to 4:30PM)

• Provides education across UBC about creating a socially sustainable community, mutual respect and inclusion

Website

Email: transcareteam@phsa.ca

Phone: 1-866-999-1514

• Information, support and resources for supporting trans people.

Website

• A guide to support the steps involved in finding a BC healthcare provider, hormone and surgical readiness assessments, and the broader landscape for gender affirming healthcare in BC.

Website

• A guide created by trans and non-binary students at UBC to support other trans and non-binary students in navigating UBC.

Website

Email: prideubc@gmail.com

6133 University Blvd.
Room 2103
Resource Groups Centre
Vancouver, BC

• This is a resource group that offers educational and social services dealing with sexual and gender diversity to the UBC community, including but not limited to students, staff, and faculty.

• Provide support and information to those who self-identify as gay, lesbian, bisexual, pansexual, transgender, non-binary, two-spirit, asexual, queer, questioning, intersex, other identities, those who do not identify and allies.

• Assists people who are coming out and supplies a forum for dialogue about sexuality and gender identity.

Website

Phone: (604) 827-1773

1874 East Mall
Room 2306
Vancouver, BC V6T 1Z2

Hours: M-F (8:30AM to 4:30PM)

• Provides education across UBC about creating a socially sustainable community, mutual respect and inclusion.

Website

Email: sascmasculinities@ams.ubc.ca

6133 University Boulevard
Room 3127

• Educate and empower students to stand against sexualized and gender-based violence by promoting a culture of healthier masculinities.

Website

Phone: (604) 827-1773

Equity and Inclusion Office
1874 East Mall
Room 2306
Vancouver BC V6T1Z2

Mon-Fri 8:30-4:30

• Fosters a welcoming and inclusive environment, respectful dialog on campus for people of all sexual orientations and gender identities.

• Workshops and education

Website

Email: outontheshelveslibrary@gmail.com

6133 University Blvd.
Room 2112
Vancouver, BC

• Non-profit, community library committed to anti-oppressive social justice work.

• Not affiliated with UBC, despite its location.

Website

• N/A

Website

Phone: 604-822-8139

Email: workplace.accessibility@ubc.ca

• 6th floor, Technology Enterprise Facility
  6190 Agronomy Road
  Room 604
  Monday-Friday, 8:30am-4:30pm

Website

Email: ubcduc@gmail.com

• The Nest
  Resource Groups Center
  6133 University Blvd.
  Room 2107
  Vancouver, BC

Website

• N/A

Website

Email: disability.affinity@equity.ubc.ca

• N/A

Website

• Brock Hall
  Equity and Inclusion Office
  1874 East Mall
  Room 2306
  Vancouver, BC V6T 1Z1

Website

Phone: (604) 822-5844

Email: info.accessibility@ubc.ca

Check website for specific hours

• Support and programming initiatives designed to remove barriers for students with disabilities and facilitates disability related accommodations for members of the UBC Vancouver community.

• Includes academic and exam accommodations.

Website

Email: olamide.falomo@utoronto.ca

• N/A

Website

• First Nations Longhouse

  1985 West Mall
  Vancouver, BC V6T 1Z2

Website

Email: UBCBSU@gmail.com

• N/A

Facebook

Email:
colourconnectedubc@gmail.com

• Colour Connected Against Racism is an AMS resource group that works to end racism, and all forms of oppression, discrimination and prejudice.

Website

Phone: (604) 822-8940

Email:
fnhl.reception@ubc.ca

1985 West Mall, Vancouver, BC V6T 1Z2

• The administrative unit for the First Nations Longhouse.

• Public programming and a point of contact for Indigenous communities

Website

Phone: (604) 822-8940

1985 West Mall
Vancouver, BC V6T 1Z2

• Central hub for programming and services for Indigenous students.

Website

• N/A

Website

• N/A

Website

• N/A

Website

• Student Services
  1874 East Mall

Website

• N/A

Website
Phone: (604) 822-2371

Email: foodbank@ams.ubc.ca

6138 Student Union Blvd
Room 0032

Monday: 10-4PM
Thursday: 10-6PM

• Offer various non-perishable foods, personal hygiene supplies, budgeting tips and information on additional resources in and around Vancouver.

• Dependent on donations from the community.

• Current UBC students can use the Food Bank in emergency situations up to 6 times per term. Individuals receive one bag of groceries each visit and families, two.

• Provide referrals to other Lower Mainland Food banks.

• Trust-based system – will not turn any UBC student away.

Website

Phone: 604 822 6353

• Links you to information about disability, sexual diversity, trans and gender diversity, women, race and ethnicity, as well as students who are parents.

Website

• Information about discrimination and harassment on campus

Website (Enter password “Studentcare”)

Phone: 1-844-741-6389

Available 24/7

• A mental health and wellness service that seeks to contribute to a resilient student community by supporting existing on-campus and Studentcare mental health resources.
• Allows students to connect with qualified counsellors, consultants, and life coaches for issues of any kind including relationships, family care, depression, anxiety, addictions, stress, work conflicts, and more.
• Can offer life coaching, financial planning, and nutritional counselling.
• Video counselling and e-counselling are also available
• Available 24/7
• All sessions are kept completely confidential
• Multilingual, culturally-sensitive, gender- and faith-inclusive service.

Website

• UBC Psychology’s Equity Committee is responsible for implementing UBC’s policies related to equity and inclusion within our department.

Website

• Training to help students, staff and faculty recognize suicide warning signs, approach someone who may be at risk and persuade the person to seek help.

Website

• UBC’s statement on their commitment to cultivating a respectful environment

Website

• Explains what consent is

Website

• UBC’s behavioural expectations of every student

Website

• A UBC initiative to address the complexities of the diversity of our campus at all levels; students, staff and faculty

PDF

• A guide to human-rights based discrimination and harassment on campus and how to process a complaint